Wednesday, April 1, 2009

Warranty Info

WARRANTY

Easton’s Bat Warranty Policy

Easton has an EXCLUSIVE 400-DAY limited bat warranty on all Composite and Scandium Alloy bats, and a one-year limited bat warranty on all other models, which covers all manufacturing defects from normal field usage including: denting, cracking, breaking, loose or detached end cap, rattling. This warranty does not cover: bats that have been abused, altered in any way or mistreated; bats that have been used in a commercial batting cage, bats purchased from non-authorized Easton dealers or individuals; bats purchased at auction, or on auction websites without the express written consent of Easton Sports Inc.; used bats purchased from re-sellers; grip replacement.

Please go to www.baseball.eastonsports.com/batwarranty to fill out the form for the bat you wish to return. When you submit this request an Easton Sports Warranty Representative will notify you of your return authorization number via e-mail within 3 business days. Shipping instructions and ship to address will also be included.

If Easton Sports agrees that the bat is defective, a repaired or replacement bat will be shipped via Ground Delivery after up to three business days of receiving the defective bat. If Easton Sports deems the bat does not fall under the conditions listed above the product will be returned to you.

PLEASE DO NOT ATTEMPT TO RETURN THE ITEM TO EASTON SPORTS UNTIL YOU HAVE RECEIVED AN AUTHORIZATION NUMBER.

Please note: If you have more than one bat to return, please contact our Warranty Department directly at 1-888-259-1297 (Hours of operation: M-F, 7:00-6:00 MST) to obtain a return authorization number and return address for the additional return.

RETURNS OUTSIDE THE USA:
Contact Easton Sports Canada at 1-866-732-7866 for products purchased from an "EASTON AUTHORIZED DEALER" in Canada. For products purchased outside North America, please consult our website for International warranty information.

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